Modifying Users

Single User

To change information for a single existing user, follow these steps:

1. 1.Navigate to Domain Management > Users.
2. 2.If necessary, use the search box at the top, labeled Search Users, to find the desired user.

Note: The search field only searches the selected domain only. For more extensive search, navigate to Utilities > Search > Domain Users

1. 3.Click the username. The user dialog box opens.

1. 4.Change information as appropriate and click Save.

Multiple Users

There are certain changes that you can perform on multiple users at one time:

• Move user(s) to a different domain
• Set to active/inactive 
• Reset password (applies to internal Authentication only. This does not reset the Active Directory password)
• Set privilege level (standard user, super user, administrator)
• Enable external/internal authentication.

Note:    If you enable external authentication for a user, that user’s data may be updated if you synchronize the The fax service user database with a Microsoft Active Directory. To avoid that possibility, enable internal authentication for that user.

To perform any of these changes for multiple users, do the following:

1. 1.Navigate to Domain Management > Users.
2. 2.Check the box next to the user(s) you want to change.

Note that you can check multiple boxes on one page or all of them at one time by using the check box next to User Name in the header row. However, if you change to a different group of names by using the arrows or page numbers at the bottom of the screen, the boxes you have checked will become unchecked.

1. 3.To move the checked user(s) to a different domain, use the Move To: dropdown at the top of the screen.

1. 4.To apply any of the other actions listed above to the checked user(s), use the Action dropdown at the top of the screen.

User/Domain Permissions

Permissions Hierarchy

Permissions are set at the domain level for the entire domain. The system administrator can define domain level permissions that in many cases override user level permission set up by domain administrators. For example, the system administrator can specify that a particular domain is not allowed to send international faxes.

Even if the domain administrator specifies that the users can send international faxes, the setting will be overridden by the domain level setting.

Configuring User Permissions

To set permissions for all users in a given domain, navigate to Domain Settings > User Permissions and select the desired domain from the domain dropdown.

Set permissions as desired and click Save to save those settings.

Specific Settings

Send Permissions > Allow http sending

Allow users in domain to send HTTP posts to URL. (example: Post to a Sharepoint Document library)

Send Permissions > Allow ftp sending

Allow users in domain to upload file to FTP folder/locations.

Send Permissions > Allow file sending

Allow users in domain to upload file to folder.

Send Permissions > Allow printer sending

Allow users in domain to print to printer.

Document Permissions > Allow Document Upload

Allow users in domain to upload and share documents.

Document Permissions > Document Quota

Allow users in domain to upload documents up to the specified maximum size.

Note: depending on the specific fax service you are subscribed to, some of these features may be disabled/deactivated.

Notifications Permissions

In order for users to receive email notifications, you must first enable the appropriate user permissions. This is done in the Notifications Permissions section of the page. The permissions in that section have the following meanings:

Allow Notify When Message Receive Success

Notifies the users upon receive success.

Allow Notify When Message Receive Fail

Notifies the users upon receive fail.

Allow Notify When Message Send Success

Notifies the users upon send success.

Allow Notify When Message Send Fail

Notifies the users upon send fail.

Note: By default, these settings are set to “Yes”